Returns and Refunds Policy

Welcome to “Hustle These Prints,” where your satisfaction with our boutique items and high-quality prints is our foremost priority. We understand that sometimes a purchase may not meet your expectations or needs. In such instances, we are here to help. Our Returns and Refunds Policy is designed to ensure a smooth and hassle-free process for our valued customers.

Eligibility Window

To be eligible for the determination of your purchase’s return and refund, items must be returned within 15 days from the date of purchase. We kindly ask that you review your items upon receipt to ensure their quality and accuracy.

Condition of Returned Items

We can only accept returns if the items are in their original condition and packaging and not personalized. This means the items must not be damaged, altered, or used, and all original tags and packaging should be intact. We aim to ensure that all our customers receive items in pristine condition, and returning them in their original state helps us maintain this standard.

Exclusions

Please note, we do not accept returns of any personalized or customized items. These pieces are created uniquely for you and cannot be restocked or resold. However, we stand by the quality of our work and want to ensure your complete satisfaction. If there is an issue, error, or defect with any of your personalized items, please reach out to us immediately at support@hustletheseprints.com. We will review your case and work diligently to rectify any problems, ensuring that the final product meets your expectations and our high standards.

Process for Returns

  1. Contact Us: Start by reaching out to our support team at support@hustletheseprints.com. Please include your order number, the item(s) you wish to return, and the reason for the return.
  2. Approval: Once we receive your request, we will review the details and inform you whether your return has been approved based on our policy criteria.
  3. Shipping: If your return is approved, we will provide you with the shipping instructions. Please note that return shipping costs are the responsibility of the customer, except in cases where the item is defective or the wrong item was sent.
  4. Inspection: Upon receiving the returned item(s), our team will inspect them to ensure they meet our return condition criteria.
  5. Refund Processing: Once your return is accepted, we will process your refund to the original method of payment. Please allow up to 10 business days for the refund to reflect in your account.

Refusal of Returns

We reserve the right to refuse returns or refunds that do not comply with our policy. This includes items returned outside the 30-day window, items not in their original condition, or items that are personalized or customized.

Questions?

If you have any questions or concerns about our Returns and Refunds Policy, please do not hesitate to contact us at support@hustletheseprints.com. Our team is dedicated to ensuring your shopping experience is nothing short of exceptional, and we are here to assist you every step of the way.

Thank you for choosing “Hustle These Prints” for your printing needs. We appreciate your business and look forward to serving you again.